Refund policy
Last updated October 19, 2026
30-day money-back guarantee
If you're not happy with Homeduly, you can ask for a full refund within 30 days of your purchase, for any reason. This applies to both your first payment and any renewal payment.
How to get a refund
Our orders are processed by Paddle.com, our Merchant of Record, which handles refunds. To request one:
- Go to paddle.net and look up your order using the email you paid with, or
- Email us at support@homeduly.com and we'll take care of it.
Refunds go back to your original payment method. Your bank may take 5–10 business days to show it.
Cancelling
You can cancel anytime so you won't be charged again. After cancelling, you keep access until the end of the period you've already paid for. Cancelling doesn't automatically refund your last payment. If it's within 30 days, just ask and we'll refund it.
Questions
Email support@homeduly.com. We usually reply within one business day.